Merry Christmas, and to all a good night...

Well, Christmas was pretty awesome this year! My only complaint is that I wish I had more time to enjoy everything! haha.

Actually, I do have another small complaint.. I wish people would be nicer during this time of year. I had a crap customer come in on Christmas Eve around 5:30PM. We closed at 6PM, but I still had a long line. I was the only cashier because that's all the help we had. Every thing was going awesome, besides the fact that we were out of plastic bags, wrapping paper, tissue paper, pennies, and quarters. Then this lady comes up with this cute little metal cat thing that she had gotten as a gift. I thought it was cute. At first I thought she was purchasing it, so I asked if she found everything alright.
Her: 'Oh, I'm returning this and purchasing something else.'
Me: 'Oh well, if you want to go ahead and find your item to do an exchange, I'll take you first thing as soon as you find the item.'
Her: 'but I waited in line...'
Me: 'I promise I will take you first thing. It's faster for you if we do it that way.'
Her: 'Fine'

She left to find her item. I began to wonder where she was later, but I figured she got distracted by our goods. Boy, was I wrong. About 10 customers later the woman comes up in my line again and is completely pissed.
Her: 'I just want to let you know that I waited in line twice now.'
Me: 'I'm sorry Ma'am. I offered for you to come at the front of the line when you had found your item.'
Her: 'Well, I'm not going to cut in front of all these people.
(Thirty seconds of silence goes by while I'm trying to get her transaction going.)
I'm not trying to be a grouch on Christmas eve, but the next time a customer tells you to credit their charge card, you should probably do so instead of telling them to find another item. I never in my life have been told to find an item. I mean, you were really polite and nice about it...You shouldn't just always do what is easiest for you, you should do what the customer wishes.'
Me: 'Ma'am, I only told you to find another item because that's what you told me you were going to do in the first place. I offered for you to come to the front of line because you had already waited your turn. That's the best I can do.'
Her: 'You didn't know I was going to purchase something else."
Me: 'You told me so. You didn't have the receipt either, so I wouldn't have been able to credit it to your card...'

So while she's arguing me about how I'm not doing my job properly, I'm ringing out her transaction because I have about 20 people piling up behind her. She gets all pissy because I'm doing an exchange...
Her: 'so what does it come to?'
Me: '$4.15."
Her: 'No, what does the item come to?
Me: 'The item came to 4.99.:
Her: "Are you just combining the two?"(In a pissy tone)
Me: Yes. I'm crediting you 4.99 and you're purchasing your item minus 4.99'
Her: Uh, well I just wanted to know what you were doing.
Me: Do you want me to do it another way?
Her: No, this is fine. I just wish you would have just credited me before.
Me: I couldn't have ma'am for the exchange. This is how I was told to deal with transactions like this today. Would you like to talk to my manager?
Her: No, I don't want to get you into trouble.

Ok. So now you have the background, my time to bitch haha. This lady made me cry. Not because she was a bitch, it was just a combination of everything- being completely stressed because a) we were out of bags, change, and paper to wrap purchased items that are breakable b) being the only cashier c) the line never ends d) I wanted to be home with my family. Most people were really nice, but I don't understand why people get all pissy shit like that. I was just doing my job. I'm sorry that YOU had to wait in line, but seriously lady? Seriously?! It's fucking 5:30 PM on Christmas Eve. You should be at home, enjoying family time, not fucking exchanging a cute little item that you were given from your neice. I remember helping the little girl picking it out for you. And even if it wasn't a gift from your neice, you should expect to wait in a line on Christmas Eve. Don't you realize how many people shop late in the season? At least they realize why there are lines and don't bitch about it. And if they do bitch about it, they don't take it out on me because they realize they are partially to blame for the situation. It doesn't take much to shop a few weeks before xmas. In fact, I probably worked more than you did with less days off and I was able to get my shopping done a week and a half ago, so don't even tell me that you didn't have time. Work retail and bend over backwards for customers like yourself on a daily basis, then come talk to me in a nice tone. Oh well. End rant.

Other than that incident, my holiday eve was awesome. I got out of work a half hour late, and came home to a house full of family (complete with a new kitten named Chanel)- My bf's mom and dad, his brother(Mike) and sister (Janet), his brother's wife (Irene) and his sister's husband (Eric). We had some pizza and enjoyed some new things. I'm trying to introduce some new traditions to the family. We did some British traditions this year- crackers and a peppermint pig. I let everyone pick out a cracker and we each took turns opening them. You open them by pulling each side. It explodes open (not as loud as you think, it just goes crack ) and releases a folded paper crown, a joke or fortune, and a miscellaneous toy. They're supposed to bring good fortune to the new year and ward off evils. After we had our crowns on, we did the peppermint pig. It's a hallow pink peppermint shaped like a pig. You put it in a felt bag and take turns hitting it with a small hammer that comes in the package. After you whack it, you have to share a good fortune that happened that year and then pass the pig to the next person. I'm not sure how everyone else liked them, but I thought it was pretty fun. After the new introductions we played a few rounds of hangman, and then called it a night. Steve and I watched a movie and opened our presents. Soon after we hit the sack.

Christmas day, Steve and I slept in quite late (3pm to be exact) with our new kitten snuggled inbetween us. Then we headed over to his parents house for a gift exchange and a sandwich. (I had a few drinks of course. haha.) I tried some Peppermint Schnapps. It was pretty tasty. Then i tried some 151. I was quite giggly and full of 'that's what she saids' that actually made sense. haha. Most of the time they don't make sense when I say them... so for me, thats pretty good. Opened some sweet presents, then I helped clean up. Once I was ready to set the cleaning rag down, Steve and I headed to Brian and Linzy's to play some Guitar Hero Rock Band. That was super sweet. Then we headed home, stopped at Sheetz for a quick snack, ate it, and headed to bed. I'm not feeling too well haha. Gee, I wonder why. I'm having trouble sleeping, but I have to be at work at 5AM, so I really should try to get at least a half hour of sleep. haha. Off I go.